Please contact us if you have an issue or question about any
of our products. The Gumnut Toys team can be contacted on:
Gumnut Toys will meet our
obligations in accordance with your rights as a customer under the Consumer
Guarantees Protection/ACCC for any faulty items. For more information please
Gumnut Toys will accept product
returns and provide you with an exchange, credit note, refund or repair where:
product is not of acceptable quality in accordance with the Consumer
product is not fit for its intended purpose, or
product does not match the sample or our description.
We will refund to your original
method of payment.
If you wish to return an item
because you have changed your mind about your purchase, We will offer you an
exchange or Gumnut Toys credit provided that:
- You produce your original Gumnut Toys emailed invoice at the time you request the return the item.
- You apply for the return within 90 days of purchase.
- The item
is in re-saleable condition including that:
- It is in
its original packaging, including instruction manuals and all
- It is
unopened, unused and in its original condition.